When is the deadline to pay my gas bill?
Please pay your gas bill by the 30th day your gas meter was read. If the 30th day is a public holiday, the deadline will be the first day after the holiday 詳細表示
I'm moving out from my current house....
Tokyo Gas Customer Center. *Our worker will carry out procedures to stop gas service. Please be aware that depending on the location of your gas meter, we may 詳細表示
I can't use my gas. Why and what shou...
Please click here for procedures when there is no gas. [Earthquake] If a large earthquake (intensity scale of 5 or more) is observed, the gas meter 詳細表示
I received "periodic safety inspectio...
Periodic safety inspection is conducted based on the Gas Business Act. It is conducted to ensure gas appliances are used safely. The inspection is free of 詳細表示
Where can I find English manuals for ...
other than Tokyo Gas brand For manuals of products other than Tokyo Gas brand, please contact the manufacturer. Alternatively, please find here, for explanations 詳細表示
I can't use my gas appliance. Why and...
appliance. To ensure your safety, never use gas appliances that do not match the type of gas delivered to your home. The type of gas Tokyo Gas delivers is 13A city 詳細表示
Didn't receive your gas payment slip ...
. Please make payment with the payment slip you receive next month. Otherwise, please contact Tokyo Gas Customer Center. 詳細表示
Paying your energy bill by credit card.
Please call Tokyo Gas Customer Center and request for application form. The form should reach you within 1 week. Until your application is authorized, please 詳細表示
I pay my bill by credit card. How do ...
In order to update your credit card details, re-registration is necessary. Please call Tokyo Gas Customer Center and request for application form. The form 詳細表示
Can Tokyo Gas reissue my payment slip?
the payment slip to be sent to a specific address. 詳細表示