Bills and payment | TOKYO GAS：FAQ

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FAQ

FAQ within [ Bills and payment ]

1-10 of Total 11

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How do I find out if I have any outst...

To find out if you have any outstanding bills, please contact Tokyo Gas Customer Center. In order to protect our customer information, we will verify your id... 詳細表示
- No：7969
- 公開日時：2018/02/15 16:05
- 更新日時：2019/05/16 12:48
- Category： Bills and payment
Can Tokyo Gas reissue my payment rece...

We are unable to reissue your payment receipts. However, we issue proof of payment upon your request. (Fee will be charged) To request for proof of payment,... 詳細表示
- No：7965
- 公開日時：2018/02/15 15:18
- 更新日時：2019/05/16 14:09
- Category： Bills and payment
When is the deadline to pay my gas bill?

Please pay your gas bill by the 30th day your gas meter was read. If the 30th day is a public holiday, the deadline will be the first day after the holiday... 詳細表示
- No：7967
- 公開日時：2018/02/15 15:58
- 更新日時：2019/05/16 13:03
- Category： Bills and payment
Can Tokyo Gas reissue my payment slip?

Yes, we can reissue your payment slip upon your request. Contact Tokyo Gas Customer Center to reissue your payment slip. Please inform our staff if you wish ... 詳細表示
- No：7964
- 公開日時：2018/02/15 15:16
- 更新日時：2019/05/16 14:15
- Category： Bills and payment
I paid my outstanding bill. How can I...

Please contact Tokyo Gas Customer Center. Please hold your payment receipt until you make your appointment. *Our worker will carry out procedures to... 詳細表示
- No：7957
- 公開日時：2018/02/15 14:35
- 更新日時：2019/05/16 16:36
- Category： Restart service from supply stop , Bills and payment
I pay my bill by credit card. How do ...

In order to update your credit card details, re-registration is necessary. Please call Tokyo Gas Customer Center and request for application form. The form... 詳細表示
- No：7962
- 公開日時：2018/02/15 15:10
- 更新日時：2019/05/16 14:46
- Category： Payment options
How do I register for direct debit?

You can apply at your local bank or post office. Alternatively, call Tokyo Gas Customer Center and request for application form. It takes 1~2months for direc... 詳細表示
- No：7963
- 公開日時：2018/02/15 15:13
- 更新日時：2019/05/16 14:45
- Category： Payment options
Didn't receive your gas payment slip ...

If your gas usage fee is less than 1500 yen, we do not issue payment slips. This month's gas fee will be charged combined with your next month's gas fee. Ple... 詳細表示
- No：8313
- 公開日時：2018/03/22 17:48
- 更新日時：2019/05/16 11:22
- Category： Bills and payment
I am moving out from my current house...

You can pay your final bill by your current payment method. If you currently pay by direct debit or credit card, but wish to pay your final bill by ... 詳細表示
- No：7961
- 公開日時：2018/02/15 15:09
- 更新日時：2019/05/16 16:14
- Category： Bills and payment , Start - Stop service / Moving house
Paying your energy bill by credit card.

Please call Tokyo Gas Customer Center and request for application form. The form should reach you within 1 week. Until your application is authorized, pl... 詳細表示
- No：7971
- 公開日時：2018/02/15 16:09
- 更新日時：2019/05/16 11:30
- Category： Payment options

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