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  • No : 7960
  • 公開日時 : 2018/02/15 16:57
  • 更新日時 : 2019/05/16 16:16
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I can't use my gas. Why and what should I do?

Answer

Please click here for procedures when there is no gas.
 
[Earthquake]
If a large earthquake (intensity scale of 5 or more) is observed, the gas meter automatically stops delivering gas into your house. If you cannot use any of your gas appliances, please reset your gas meter by performing the restoration procedure.
Please click here  for the restoration procedure.
 
Otherwise, please contact Tokyo Gas Customer Center.