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I can't use my gas. Why and what should I do?
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Answer
Please click here for procedures when there is no gas.
[Earthquake]
If a large earthquake (intensity scale of 5 or more) is observed, the gas meter automatically stops delivering gas into your house. If you cannot use any of your gas appliances, please reset your gas meter by performing the restoration procedure.
Please click here for the restoration procedure.
If a large earthquake (intensity scale of 5 or more) is observed, the gas meter automatically stops delivering gas into your house. If you cannot use any of your gas appliances, please reset your gas meter by performing the restoration procedure.
Please click here for the restoration procedure.
Otherwise, please contact Tokyo Gas Customer Center.